Addictions Training Institute – Privacy Policy 2023

Privacy Policy 2023

PRIVACY POLICY Last Updated: May 19th, 2023
This Privacy Policy describes how the Addictions Training Institute, Inc. (referred to as “Addictions Training Institute” “we,” or “us”) collects, uses, discloses, and otherwise processes information about you. This Privacy Policy applies to the Addiction Training Institute’s operations in the United States, including information we collect when you access or use our website that links to this Privacy Policy (collectively, our “Services”), or when you otherwise interact with us, such as through our customer support channels or marketing campaigns, at an event, or on social media. We may provide different or additional notices of our privacy practices for certain products, services, or activities, in which case those notices will supplement or replace the disclosures in this Privacy Policy. If you visit the Addictions Training Institute website from outside the United States, this Privacy Policy also apply to you. We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you. CONTENTS Collection of Information Use of Information Targeted Advertising and Analytics Disclosure of Information Your Privacy Rights and Choices Additional Disclosures for Individuals in California Contact Us

COLLECTION OF INFORMATION The information we collect about you depends on how you interact with us or use our Services. In this section, we describe the categories of information we collect and the sources of this information.

Information You Provide to Us We collect information you provide directly to us. For example, we collect information directly from you when you create an account, make a purchase, submit or post content through our Services (including product reviews and other user-generated content), communicate with us via third-party platforms, sign up for marketing communications from us, request customer support, or otherwise communicate with us. The types of information that we collect include your name, email address, billing address, shipping address, phone number, username and password for an account on our website, month and day of birth, gender/gender identity, age, highest level of education, U.S. citizenship status, and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to collect and process your payment information. Information We Collect Automatically We automatically collect certain information about your interactions with us or our Services, including:
  • Transactional Information: When you make a purchase, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Services and your interactions with our ads and communications, such as the routes by which you access our Services along with access dates and times, browsing behavior such as pages viewed, links clicked, information about your activity on a specific page, and information about your interactions with our emails.
  • Audio and Video Recordings, Photos, and Chat Content: We capture video and audio recordings during class lectures with our instructors. If you contact customer service through our chat feature or by phone, we may monitor and retain those conversations, including for training purposes.
  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, pixels, web beacons, APIs, and clear GIFs to collect information about your interactions with the Services. These technologies help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. For more information about the cookies and other tracking technologies we use and how to disable them, see the Cookies and Similar Tracking Technologies section below.
Information We Collect from Other Sources Additionally, if you create or log into your Addictions Training Institute account or interact with us through a third-party platform (such as Facebook, Apple, or Google), we will have access to certain information from that platform, such as your profile information, profile picture, user ID associated with your third-party platform account, and any other information the third-party platform discloses about you, in accordance with the authorization procedures determined by such platform. Information We Derive We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are looking to purchase certain products based on your browsing behavior and past purchases.

USE OF INFORMATION We use the categories of information we collect to provide the services you request and personalize your experience with us. We also use the information we collect to:

  • Provide, improve, and develop new products and services;
  • Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
  • Communicate with you about products, services, promotions, and events offered by the Addictions Training Institute and others, and provide news and information that we think will interest you (go to our Marketing Opt-Out Form for information about how to opt out of these communications at any time);
  • Monitor and analyze trends, usage, and activities in connection with our products and services;
  • Target advertisements to you on third-party platforms and websites
  • (go to our Marketing Opt-Out Form for information about how to opt out of these communications at any time);
  • Facilitate promotions and process and deliver entries;
  • Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of the Addictions Training Institute and others; and
  • Comply with our legal and financial obligations.
  TARGETED ADVERTISING AND ANALYTICS  We engage others to provide analytics, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Services and other websites and mobile apps, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile apps and to analyze and track data, determine the popularity of certain content, and better understand your activity. In addition, we may share identifiers, like email addresses and phone numbers, with some of our advertising partners. These advertising partners translate that information into a unique identifier that can then be used to show ads that are more relevant to you across the web and in mobile apps. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under certain privacy laws (go to our Marketing Opt-Out Form for information about how to opt out of these communications at any time).

DISCLOSURES OF INFORMATION

In certain circumstances, we disclose (or permit others to directly collect) information about you. We disclose personal information as described in this Privacy Policy and in the following ways:
  • We disclose personal information to vendors, service providers, contractors, and consultants that need this information to provide services to us, such as companies that assist us with web hosting, payment processing, fraud prevention, customer service, marketing, advertising, and analytics.
  • If you provide a review or otherwise post content on our Services, other users of our Services and other sites where our services are sold will be able to see this information.
  • We disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
  • We disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of the Addictions Training Institute, our users, the public, or others.
  • We disclose personal information to our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
  • We disclose personal information in connection with, or during negotiations of certain corporate transactions, including the merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • We disclose personal information when we have your consent or if you direct us to do so.
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. The Addictions Training Institute processes, maintains, and uses this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.  

YOUR PRIVACY RIGHTS AND CHOICES

Communications Preferences You may opt out of receiving text messages, promotional emails, or promotional mail from the Addictions Training Institute by following the instructions in our Marketing Opt-Out Form or in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations. Access, Correction, and Deletion Depending on where you reside, you may have the right to (1) request to know more about and access your personal information, including in a portable format, (2) request deletion of your personal information, and (3) request correction of inaccurate personal information. To request access, correction, or deletion of your personal information, please fill out this form or call us at 954-290-8446. We may verify your request by asking you to provide information related to your recent interactions with us, such as your name, email, phone number, and postal address. If we deny your request, you may appeal our decision by contacting us at support@addictionstraininginstitute.com. If you have concerns about the results of an appeal, you may contact the attorney general in the state where you reside. Opting Out of Targeted Advertising, Sharing, and Sales As described in the Targeted Advertising and Analytics section above, we process and disclose personal information to serve you advertisements on non-Addictions Training Institute properties. Some of these activities may be considered “sales” or “sharing” of your personal information or “targeted advertising” under certain laws. You may opt out of these activities by unsubscribing here.   In addition, we disclose your information to data co-ops, data brokers, our affiliates, or other third parties as further described above, which may constitute “sales” of your personal information under certain laws. Depending on where you reside, you may opt out of such activities by unsubscribing here. Nondiscrimination We will not discriminate against you for exercising your privacy rights. Cookies and Similar Tracking Technologies The Addictions Training Institute uses cookies and similar tracking technologies to analyze visits to our websites and interactions with our communications to help us improve our website, services, and marketing campaigns.  Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please follow your browser’s instructions to do so. Note that removing or rejecting cookies could affect the availability and functionality of our Services.

ADDITIONAL DISCLOSURES FOR INDIVIDUALS IN CALIFORNIA The California Consumer Privacy Act (“CCPA”) and California’s Shine the Light law provide consumers residing in California certain rights with respect to their personal information. If you are a California resident, this section applies to you.

Additional Disclosures We collect, and in the preceding 12 months we have collected, the following categories of personal information: identifiers (such as your name, email, account credentials, and IP address); characteristics of protected classifications under California or U.S. law (such as your gender); commercial information (such as records of products purchased); internet and electronic network activity (such as information about your activity on our Services); approximate geolocation data (such as your city of residence); and audio or visual information (such as phone recordings when you call our customer service channels). For details about the specific data points we collect and the categories of sources of such collection, please see the Collection of Information section above. For information about the business and commercial purposes for collecting your personal information, see the Use of Information section above. Additionally, see the Disclosure of Information section above for information about the business and commercial purposes for disclosing your personal information. In the preceding 12 months we have disclosed the following categories of personal information for business purposes to the following categories of recipients:  
Category of Personal Information Categories of Recipients
Identifiers Advertising and marketing partners, other brands in our corporate family, Internet service providers, research and data analytics providers, operating systems and platforms, payment processors, fulfilment partners, customer support partners, event partners, fraud prevention partners
Characteristics of protected classifications under California or U.S. federal law Advertising and marketing partners, other brands in our corporate family, research and data analytics providers, customer support partners, fraud prevention partners
Commercial information Advertising and marketing partners, other brands in our corporate family, research and data analytics providers, operating systems and platforms, payment processors, fulfilment partners, customer support partners, event partners, fraud prevention partners
Internet and electronic network activity Advertising and marketing partners, other brands in our corporate family, research and data analytics providers, operating systems and platforms, payment processors, fulfilment partners, customer support partners, event partners, fraud prevention partners
Geolocation data (approximate only)   Advertising and marketing partners, other brands in our corporate family, Internet service providers, research and data analytics providers, payment processors, fraud prevention partners, and operating systems and platforms
Audio or visual data Other brands in our corporate family, operating systems and platforms, customer support partners, fraud prevention partners
Inferences drawn from your personal information to create a profile Advertising and marketing partners, other brands in our corporate family, research and data analytics providers, and customer support partners
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you. We “share” and “sell” personal information with third parties for the purposes of engaging in marketing and advertising activities, including to expand the reach and effectiveness of our own marketing and for third parties’ own marketing purposes. We share or sell the following categories of personal information to the following categories of third parties
Category of Personal Information Category of Third Parties
Identifiers Joint marketing campaign partners, advertising and marketing networks, other brands in our corporate family, data co-ops, data brokers
Characteristics of protected classifications under California or U.S. federal law Advertising and marketing networks, other brands in our corporate family
Commercial information Joint marketing campaign partners, advertising and marketing networks, other brands in our corporate family, data co-ops, data brokers
Internet and electronic network activity Joint marketing campaign partners, advertising and marketing networks, other brands in our corporate family
Inferences drawn from your personal information to create a profile Joint marketing campaign partners, advertising and marketing networks, other brands in our corporate family
We do not knowingly sell or share personal information about consumers under the age of 16. Your Privacy Rights You have the right to opt out of sharing, sales, and targeted advertising at any time by clicking here. Please see the Access, Correction, and Deletion section above for more information about the privacy rights you have as a California resident, how to exercise your rights, and how we will verify your requests. If you are submitting a rights request as an authorized agent, you are required to submit proof of your authorization to make the request, such as a valid power of attorney or proof that you have signed permission from the individual who is the subject of the request. Please do not provide any sensitive personal information in connection with this request, such as a driver’s license or other government-issued ID. In some cases, we may be required to contact the individual who is the subject of the request to verify his or her own identity or confirm you have permission to submit this request Data Retention Our retention periods for personal information are based on business needs and legal requirements. We retain personal information for as long as is necessary for the processing purpose(s) for which we originally collected it and for other business purposes explained in this Privacy Policy. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired. In addition, we retain your email address and information about your marketing preferences to ensure that we can honor those preferences. Shine the Light California’s Shine the Light law permits residents of California to request certain details about how their information is disclosed to third parties for direct marketing purposes.  Under the law, the Addictions Training Institute must either provide this information or permit California residents to opt in to, or opt out of, this type of disclosure. The Addictions Training Institute qualifies for this alternative option. To opt out of having information about you disclosed to our affiliates or other third parties for direct marketing purposes, please unsubscribe here.

CONTACT US If you have any questions about this Privacy Policy, please contact us at support@addictionstraininginstitute.com or call us at 954-290-8446.